Terms & Conditions

Review the complete terms & conditions for 8COM Stores.

Welcome to 8COM Stores (“8COM Stores”, “we”, “our”, or “us”).

These Terms & Conditions govern your access to and use of the 8COM Stores website, platform, ecosystem, and related services. By accessing, browsing, using, registering with, purchasing from, partnering with, or interacting with our platform or any associated services, you agree to comply with and be legally bound by these Terms & Conditions.

If you do not agree with these Terms, you must discontinue use of the website immediately.

8COM Stores operates as a multi-store ecommerce ecosystem and digital commerce platform owned and operated by 8COM Limited.

The platform may include or provide access to multiple ecommerce stores, business units, marketplaces, partner brands, distributors, suppliers, and category-focused online stores, including but not limited to:

Beauty

Technology

Fashion

Kids

Pets

Automotive

Tools & Appliances

Fresh Products

Other ecommerce verticals

8COM Stores functions as a gateway and ecosystem connecting users to multiple independent or semi-independent ecommerce stores and business operations.

Each store, business unit, category, marketplace, supplier, distributor, brand owner, or external partner may operate under additional:

Terms & Conditions

Privacy Policies

Return Policies

Warranty Policies

Shipping Policies

Compliance Requirements

Product Restrictions

Regional Conditions

Marketplace Rules

Customers, visitors, vendors, suppliers, distributors, partners, and brand owners are solely responsible for reviewing and understanding the applicable terms and policies published on the relevant store or service website before engaging in any transaction or commercial activity.

Where a conflict exists between these platform-level Terms and a store-specific policy, the store-specific policy shall prevail in relation to that specific store, product, or service.

By using this website, you confirm that:

You are at least 18 years old or have legal parental/guardian consent

You have legal capacity to enter into binding agreements

You will use the platform lawfully and responsibly

You will not misuse, exploit, interfere with, or disrupt the platform or associated services

We reserve the right to refuse access, terminate accounts, suspend services, or restrict use at our sole discretion.

You agree not to:

Use the website for unlawful purposes

Submit false or misleading information

Attempt unauthorised access to systems or accounts

Upload malicious software, malware, or harmful code

Interfere with website operations or security

Copy, scrape, reproduce, or commercially exploit website content without written permission

Use automated systems or bots without authorisation

Any misuse may result in immediate suspension and potential legal action.

Products, services, prices, specifications, descriptions, availability, and promotional materials displayed across the 8COM ecosystem are subject to change without notice.

While we aim to ensure accuracy, we do not guarantee that:

Product descriptions are error-free

Pricing is always accurate

Product images precisely reflect actual products

Availability information is always current

Individual stores and suppliers may maintain separate product-specific conditions and policies.

All purchases, orders, reservations, subscriptions, or transactions conducted through individual stores remain subject to:

Product availability

Verification procedures

Payment approval

Fraud prevention checks

Store-specific conditions

8COM Stores reserves the right to:

Reject orders

Limit quantities

Cancel transactions

Suspend suspicious activities

Refuse service where necessary for security, compliance, operational, or legal reasons

Our ecosystem may integrate with or link to external platforms and services including but not limited to:

Shopify

Amazon

eBay

TikTok Shop

Payment gateways

Logistics providers

Marketing platforms

Analytics services

Third-party vendors and suppliers

Additional third-party terms and conditions may apply.

8COM Stores shall not be liable for third-party services, systems, actions, delays, interruptions, or external platform policies.

All content, branding, logos, graphics, designs, text, source code, layouts, images, videos, trademarks, and materials appearing on the platform are owned by or licensed to 8COM Limited and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written consent.

Vendors, distributors, suppliers, resellers, manufacturers, and brand owners using or interacting with the platform are responsible for ensuring:

Product legality

Regulatory compliance

Intellectual property rights

Product safety

Marketing compliance

Labelling accuracy

Certifications and approvals

Consumer protection compliance

8COM Stores reserves the right to remove, suspend, restrict, or reject any product, listing, partner, or supplier at its discretion.

To the maximum extent permitted by law:

8COM Stores, 8COM Limited, affiliates, directors, employees, contractors, suppliers, and partners shall not be liable for:

Indirect losses

Consequential damages

Business interruption

Data loss

Revenue loss

Loss of profits

Delays

Third-party failures

Platform downtime

Delivery issues

Marketplace disputes

External service interruptions

All services are provided on an “as available” and “as is” basis without warranties unless explicitly stated otherwise.

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

You agree to indemnify and hold harmless 8COM Stores, 8COM Limited, affiliates, directors, staff, contractors, and partners against any claims, liabilities, losses, damages, expenses, or legal costs arising from:

Your misuse of the platform

Violation of these Terms

Breach of applicable laws

Infringement of third-party rights

Fraudulent or unlawful activities

Your use of the platform is also governed by our Privacy Policy and Cookie Policy.

By using the website, you acknowledge that your information may be processed in accordance with applicable privacy and data protection laws including UK GDPR and related international regulations.

We do not guarantee uninterrupted or error-free operation of the platform.

We reserve the right to:

Modify the platform

Update content

Suspend services

Perform maintenance

Restrict access

Remove features

without prior notice.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of United Kingdom.

Any disputes arising from these Terms or use of the platform shall be subject to the exclusive jurisdiction of the courts of England and Wales unless otherwise required by applicable law.

We reserve the right to amend, update, or modify these Terms & Conditions at any time.

Updated versions will become effective immediately upon publication on the website.

Users are responsible for reviewing the latest version regularly.

For legal, compliance, privacy, or platform-related enquiries, please contact:

8COM Stores Operated by 8COM Limited

Website: 8COM Stores

Email: legal@8comstores.com

United Kingdom Head Office.

Privacy Policy

Review the complete privacy policy for 8COM Stores.

This Privacy Policy explains how 8COM Stores (“8COM Stores”, “we”, “our”, or “us”) collects, uses, processes, stores, protects, and shares personal information when users access or interact with our platform, websites, stores, services, applications, or associated ecommerce ecosystem.

8COM Stores is operated by 8COM Limited.

We are committed to protecting personal data and handling information transparently, securely, and in accordance with applicable data protection laws, including:

UK GDPR

EU GDPR (where applicable)

Data Protection Act 2018

Applicable international privacy regulations

By using our platform or services, you acknowledge and agree to the practices described in this Privacy Policy.

This Privacy Policy applies to:

The 8COM Stores landing page

Associated ecommerce stores

Brand websites

Marketplace integrations

Customer support systems

Marketing activities

Vendor and supplier interactions

Business partner communications

Online and offline interactions connected to the 8COM ecosystem

Individual stores or services may maintain additional store-specific privacy notices or supplementary policies.

8COM Stores operates as a multi-store ecommerce ecosystem.

Different stores, business units, suppliers, distributors, logistics providers, payment processors, marketplaces, and third-party partners within the ecosystem may collect or process data under separate operational requirements or legal obligations.

Customers, suppliers, vendors, distributors, and visitors are responsible for reviewing the applicable privacy notices and policies available on the relevant store or service website before engaging in any transaction or commercial activity.

Where store-specific privacy policies apply, those policies may supplement this platform-level Privacy Policy.

We may collect, process, store, or receive the following categories of information:

Personal Information

Full name

Email address

Telephone number

Billing address

Shipping address

Cookie Policy

Review the complete cookie policy for 8COM Stores.

This Cookie Policy explains how 8COM Stores (“8COM Stores”, “we”, “our”, or “us”) uses cookies, tracking technologies, pixels, analytics tools, and related technologies across our websites, ecommerce stores, platforms, applications, and digital services.

8COM Stores is operated by 8COM Limited.

By continuing to use our websites or services, you acknowledge and agree to the use of cookies and related technologies as described in this Cookie Policy, subject to applicable consent requirements under relevant privacy laws.

Cookies are small text files stored on your device, browser, or system when you visit a website.

Cookies help websites:

Operate efficiently

Remember preferences

Improve user experience

Analyse website performance

Enhance security

Support ecommerce functionality

Measure advertising effectiveness

Cookies may be temporary (“session cookies”) or remain stored for a period of time (“persistent cookies”).

8COM Stores operates as a multi-store ecommerce ecosystem linking to multiple stores, business units, marketplaces, and partner platforms.

Individual stores, marketplaces, suppliers, or third-party services connected to the ecosystem may use additional cookies, analytics systems, advertising technologies, or tracking mechanisms under their own policies.

Users are responsible for reviewing the cookie policies and privacy notices published on the relevant store or service website before engaging with those platforms.

Essential Cookies

These cookies are necessary for website functionality and security.

They may support:

Shopping cart functionality

Payment processing

Security verification

Fraud prevention

Website navigation

Load balancing

Without these cookies, certain services may not function properly.

Functional Cookies

These cookies help remember user preferences and improve website functionality.

They may store:

Language preferences

Region selections

User settings

Session preferences

Accessibility options

Analytics & Performance Cookies

These cookies help us understand how visitors interact with our websites and services.

They may collect information such as:

Website traffic

Visitor behaviour

Device information

Page performance

Navigation patterns

Error tracking

Analytics tools may include services such as:

Google Analytics

Shopify analytics

Ecommerce reporting tools

Internal analytics systems

Data collected may be aggregated and anonymised where appropriate.

Advertising & Marketing Cookies

These cookies help deliver relevant advertising and measure marketing effectiveness.

They may be used for:

Advertising campaigns

Audience measurement

Retargeting

Social media advertising

Conversion tracking

Marketing analytics

Advertising technologies may include:

Meta Pixel

Google Ads

TikTok advertising tools

Ecommerce advertising platforms

Third-party marketing providers

Third-Party Cookies

Some cookies may be placed by third-party providers integrated with our platform, including:

Payment gateways

Shipping providers

Social media platforms

Embedded services

External ecommerce platforms

Marketplace integrations

Third-party providers operate under their own privacy and cookie policies.

We use cookies and related technologies to:

Operate and secure our websites

Improve website functionality

Remember user preferences

Process transactions

Analyse website usage

Improve performance

Prevent fraud

Support marketing activities

Measure advertising effectiveness

Enhance user experience

Support ecommerce operations

Where required by applicable law, users may be presented with a cookie consent banner or preference management tool when visiting our websites.

Users may choose to:

Accept all cookies

Reject non-essential cookies

Manage cookie preferences

Withdraw consent at any time

Some essential cookies may remain active because they are necessary for website operation and security.

Most browsers allow users to control, disable, or delete cookies through browser settings.

Users may configure browsers to:

Block cookies

Delete stored cookies

Notify before cookies are stored

Restrict tracking technologies

Please note that disabling certain cookies may impact website functionality and user experience.

Browser settings are typically available through the browser’s:

Settings

Privacy

Security

Preferences

Advanced configuration menus

Cookie-related data and analytics information may be processed internationally, including outside the United Kingdom or European Economic Area.

Where international transfers occur, reasonable safeguards and compliance measures may be implemented in accordance with applicable data protection laws.

Information collected through cookies may constitute personal data under applicable privacy laws.

Please review our Privacy Policy for additional details regarding:

Personal data processing

User rights

Data retention

Security measures

International transfers

Contact information

We reserve the right to update or modify this Cookie Policy at any time.

Changes become effective upon publication on the website.

Users are encouraged to review this page regularly to remain informed about our cookie practices.

For questions regarding this Cookie Policy, data protection, privacy, or compliance matters, please

contact:

8COM Stores Operated by 8COM Limited

Website: 8COM Stores

Email: legal@8comstores.com

United Kingdom Head Office.